Deepening your Practice: Advanced Conflict Resolution Training (ONLINE)
Expand your practical toolkit through reflection, advanced approaches, practice and coaching.
Available spots
Description
⏳ 10% off Early Bird Registrations (ends on Nov. 30) Designed for practitioners of varying experience levels and backgrounds, this online course provides easy access to a wide range of resources facilitated by instructors who bring a wealth of experience to the learning environment. The course will take place twice weekly on Mondays and Thursdays, 10 AM – 12:30 PM EST, beginning January 18, 2027 and ending February 4, 2027. Session 1: Building a Common Language Around Conflict and the Mediation Process Explore key conflict resolution and mediation concepts, core needs in negotiation, practitioner roles, and a hands-on mediation process adaptable to different contexts. Session 2: The Reflective Practitioner Strengthen self-awareness and reflective practice using models including Michael Lang’s Nine Attributes of a Reflective Practitioner. Session 3: Addressing Mental Health Needs of Participants and Organizations Explore mental health and well-being in workplace conflict, including organizational compassion, universal design, trauma-informed practice and the brain-body connection. Session 4: Managing Impasse: Embracing Entrenched Energy to Reframe Possibilities Reframe impasse as an opportunity for deeper conversation, broader understanding and new possibilities for meaningful agreement. Session 5: Using Improvisation and Creative Thinking to Improve Dispute Resolution Use creative presence, innovation and improvisational thinking to strengthen empathy and problem-solving in complex conflict. Session 6: Putting It All Together: Taking It Home and Putting Ideas Into Practice Integrate course learning into professional practice while exploring remaining questions, trust, power and multi-party disputes. Individual Coaching Registration includes one individual coaching session of up to one hour, available January 25–February 14, 2027. Course fees: $989 Applicable discounts > 10% off for Early Bird Registrations (ends on Nov. 30) > 20% off for Non-Profit Organizations Please note: 1. Should you qualify for discounted fees, proof of enrollment, employment, or affiliation will be required to successfully process the registration. 2. If your employer pays for the workshop, you do not qualify for the student discounts. 3. If paid by the Canadian Government, select "Offline Payment" at checkout. _____ *CET ATELIER EST DISPENSÉ EN ANGLAIS*