Understanding Conflict
A Free Webinar on How to Handle Conflict
45 minute session with Kawtar El Alaoui, LL.B, PCC — CICR Practitioner & Trainer
Handle Conflict Before It Escalates
Conflict is part of everyday life, but understanding what is happening beneath the surface can change how we respond to it. When tensions rise, our habits, assumptions and reactions can shape whether a conflict escalates or moves toward resolution.
Responding constructively starts with seeing conflict differently. Rather than treating conflict simply as a problem to eliminate, we can learn to recognize the dynamics at play, become more aware of our own responses, and make more intentional choices about when and how to intervene.
Whether you navigate conflict as a manager, team member, practitioner or in your everyday life, this webinar will help you recognize conflict dynamics earlier and approach difficult interactions with greater awareness and intention.
Conflict is natural, and necessary.
Handled poorly, it divides. Handled well, it transforms.
In this webinar we will cover
Conflict De-escalation
How and when conflict escalates, and how to intervene early.
Conflict Styles
Your personal conflict style, and how it impacts your interactions.
Costs of Conflict
The hidden costs of conflict at work and in your personal life, and how to address them.
Presented by Kawtar El Alaoui,
CICR Practitioner & Trainer
This presentation will be delivered by Kawtar El Alaoui, LL.B, PCC, an award-winning leadership coach, CICR trainer, and best-selling author of Unfolding Peace.
Her work supports mission-driven leaders, professionals, and organizations to become powerful change agents by bridging purpose, whole-brain leadership, and effective strategy while increasing well-being and flow within teams.
About CICR
Empowering individuals and organizations to resolve conflict peacefully since 1988.
Established as a non-profit, charitable organization, the Canadian Institute for Conflict Resolution (CICR) has conducted conflict resolution training, interventions and participatory dialogues and workshops to all sectors of nonprofit and private institutions in Canada and abroad.
With more people ready to facilitate safe spaces, constructive dialogue and positive processes, we will enable conflict-resolving and conflict-resilient communities and foster positive change.
