Conflict Resolution Training
Frequently Asked Questions

Transforming Conflict - Cultivating Peace Certificate - TPN Training CICR's Conflict Resolution, Mediation and Facilitation 160-hour Certificate with a Third-Party Neutral (TPN) Approach equips participants to intervene in conflict situations through key interpersonal skills and coaching, mediation, group facilitation, community dialogue and other peacebuilding competencies that help restore dignity and trust, and address the sources of deep-rooted and identity-based conflict. You will also develop your capacity in third party neutral roles of conciliation, mediation, facilitation of groups in conflict, and designing conflict interventions, through teaching, role-plays and conflict scenarios. You will find below a detailed description of each module. As part of their training, Third-Party Neutrals learn: to remain objective and not take on the burden of conflict; to listen and not be judgmental or reactive; to be flexible and change their roles as the conflict resolution process evolves; to use conciliation, negotiation techniques, mediation, facilitation, dialogue and other group processes to assist conflicting parties in finding mutually acceptable solutions to their problems.

You must begin with TPN1 and finish with TPN4. However, TPN 2 & 3 can be completed interchangeably. TPN 1 ,2 ,3 ,4 or TPN 1, 3, 2, 4

Yes, after graduating from the TPN program, you can continue your professional development through several avenues.1. Identity-Based Conflict Seminar 2. Deepening Your Practice 3. Communities of Practice 4. Community Mediation - via CCRO

Yes. We can, and frequently do, provide customized training that suits the specific needs of each client. After an in-depth consultation we can design a process, program and case studies tailored to the delivery format, learning and certification objectives, languages and participant’s experience level.