Resources

Explore CICR’s 2025 highlights—building conflict-resilient organizations through training, dialogue, and community-based practice.

By David Rubin Sauvage and Kawtar El Alaoui We contend it’s possible to achieve peace in the Middle East. By peace, we don’t mean a...

Conflict is a natural part of human interaction, whether in the workplace, at home, or in community settings. However, staying neutral during a conflict is often one of the most challenging aspects of conflict resolution. When emotions run high, it’s easy to get pulled into one side or another, which can exacerbate tensions and lead to a breakdown in communication. Learning how to maintain neutrality is crucial for mediators, leaders, and anyone involved in resolving dispute

Mediation and facilitation are powerful tools in conflict resolution, each suited for specific scenarios. At the Canadian Institute for Conflict Resolution (CICR), our Third Party Neutral (TPN) program offers in-depth training in both approaches, helping participants build the skills needed to address conflicts effectively. Understanding the differences between mediation and facilitation, and when to use each, is crucial for any practitioner in the field. What is Facilitatio

Conflict is an inevitable part of human interaction, but it can be transformed into an opportunity for growth and understanding with the right skills. In Canada, becoming a certified conflict resolution practitioner opens doors to professional opportunities in mediation, facilitation, and peace building.  Whether you're a leader, manager, HR professional, or aspiring mediator, understanding the certification process is crucial.  This guide explores how you can achieve certifi

Workplace conflicts are inevitable, and managing them effectively is crucial for maintaining a harmonious and productive environment. At the Canadian Institute for Conflict Resolution (CICR), we specialize in equipping individuals, professionals, and organizations with the necessary skills to transform conflicts into opportunities for growth and understanding.  So, what exactly is conflict resolution? According to Harvard Law School , Conflict resolution can be defined as the