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The Go-to Place for Conflict Resolution Training in Canada

The Canadian Institute for Conflict Resolution (CICR) has been a leading authority since 1988 in empowering managers, leaders, practitioners and organizations with a unique Third-Party Neutral approach to training and intervention in conflict resolution, mediation, facilitation and community dialogue.

 

CICR promotes harmony, understanding, and cooperation in Canada and beyond.

Our grads say:
“I leave with more confidence and the techniques to go further on my journey.”

Melissa Wilson, Prevention Officer, Canada School of Public Service

Take the First Step Towards Peaceful Resolutions:

Enroll in one of our conflict resolution training programs and start building constructive communication skills, understanding, and conflict competency.

​Upcoming Events

Save your seat for upcoming Communities of Practice, Speaker Events, Graduation and AGM.
  • A Community Dialogue on Peace Education – with Peace Train Canada
    A Community Dialogue on Peace Education – with Peace Train Canada
    Oct 30, 2026, 8:30 a.m. – 12:30 p.m.
    St. Andrew's Hall, 82 Kent St, Ottawa, ON K1P 5N9, Canada
    A free community dialogue on bringing peace education into Canadian classrooms. Facilitated by CICR, part of Peace Train Canada 2026.
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  • Embodied Conflict Resolution – Deepening our Practitioner Work
    Embodied Conflict Resolution – Deepening our Practitioner Work
    Membership Offer
    Sat, Oct 31
    Suite 1105 - 150 Isabella Street - CICR
    Oct 31, 2026, 9:30 a.m. – Nov 07, 2026, 4:30 p.m.
    Suite 1105 - 150 Isabella Street - CICR, 150 Isabella St, Ottawa, ON K1S 1V7, Canada
    This in-person workshop takes place over two days - Saturday October 31 and Saturday November 7.
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  • Building Understanding Through Nonviolent Communication (ARABIC)
    Building Understanding Through Nonviolent Communication (ARABIC)
    Fri, Nov 20
    Suite 1105 - 150 Isabella Street - CICR
    Nov 20, 2026, 5:30 p.m. – Nov 29, 2026, 4:30 p.m.
    Suite 1105 - 150 Isabella Street - CICR, 150 Isabella St, Ottawa, ON K1S 1V7, Canada
    A 28-hour community training in Arabic for newcomers and community leaders in Ottawa. (Nov 20-22 & Nov 27-29 @CICR) - Delivered by Rasha Kaba and Souleiman Kassouha
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Featured in...

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How Leaders Shape Conflict Resilience in their Workplace
​By Monique Newton, Director of Services at CICR
How Leaders Shape Conflict Resilience in their Workplace
​By Monique Newton, Director of Services at CICR

Dealing with conflict?
Get in touch!

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For Employees, Leaders and Organizations:

Canadian Institute for Conflict Resolution

📞 +1 343-633-0100

  📧 info@cicr-icrc.ca

       
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For Individuals in the National Capital Region:

Community Conflict Resolution Ottawa - CCRO

📞 +1 343-633-0200
                +1 833-670-2100 Toll-free

   📧  ccro@cicr-icrc.ca


 
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