top of page

The Go-to Place for Conflict Resolution Training in Canada

The Canadian Institute for Conflict Resolution (CICR) has been a leading authority since 1988 in empowering managers, leaders, practitioners and organizations with a unique Third-Party Neutral approach to training and intervention in conflict resolution, mediation, facilitation and community dialogue.

Screenshot 2025-05-23 at 12.15.28 PM.png

Led by expert practitioners.
Trusted by governments, unions, and frontline teams across Canada and abroad.

Our grads say:
“I leave with more confidence and the techniques to go further on my journey.”

Melissa Wilson, Prevention Officer, Canada School of Public Service

Take the First Step Towards Resolving Conflict

Enroll in one of our conflict resolution training programs and start building constructive communication skills, understanding, and conflict competency.

​Upcoming Events

Save your seat for upcoming Communities of Practice, Speaker Events, Graduation and AGM.
  • A Community Dialogue on Peace Education – with Peace Train Canada
    A Community Dialogue on Peace Education – with Peace Train Canada
    Fri, Oct 30
    St. Andrew's Hall
    Oct 30, 2026, 8:30 a.m. – 12:30 p.m.
    St. Andrew's Hall, 82 Kent St, Ottawa, ON K1P 5N9, Canada
    A free community dialogue on bringing peace education into Canadian classrooms. Facilitated by CICR, part of Peace Train Canada 2026.
    Share
  • Embodied Conflict Resolution – Deepening our Practitioner Work
    Embodied Conflict Resolution – Deepening our Practitioner Work
    Membership Offer
    Sat, Oct 31
    Suite 1105 - 150 Isabella Street - CICR
    Oct 31, 2026, 9:30 a.m. – Nov 07, 2026, 4:30 p.m.
    Suite 1105 - 150 Isabella Street - CICR, 150 Isabella St, Ottawa, ON K1S 1V7, Canada
    This in-person workshop takes place over two days - Saturday October 31 and Saturday November 7.
    Share
  • Building Understanding Through Nonviolent Communication (ARABIC)
    Building Understanding Through Nonviolent Communication (ARABIC)
    Fri, Nov 20
    Suite 1105 - 150 Isabella Street - CICR
    Nov 20, 2026, 5:30 p.m. – Nov 29, 2026, 4:30 p.m.
    Suite 1105 - 150 Isabella Street - CICR, 150 Isabella St, Ottawa, ON K1S 1V7, Canada
    A 28-hour community training in Arabic for newcomers and community leaders in Ottawa. (Nov 20-22 & Nov 27-29 @CICR) - Delivered by Rasha Kaba and Souleiman Kassouha
    Share

Featured in...

OBJ logo.png
How Leaders Shape Conflict Resilience in their Workplace
​By Monique Newton, Director of Services at CICR
How Leaders Shape Conflict Resilience in their Workplace
​By Monique Newton, Director of Services at CICR

Read on OBJ.ca >

Dealing with conflict?
Get in touch!

CICR Logo grey background
For Employees, Leaders and Organizations:

Canadian Institute for Conflict Resolution

📞 +1 343-633-0100

  📧 info@cicr-icrc.ca

       
CCRO Logo grey background
For Individuals in the National Capital Region:

Community Conflict Resolution Ottawa - CCRO

📞 +1 343-633-0200
                +1 833-670-2100 Toll-free
   📧  ccro@cicr-icrc.ca

 
bottom of page