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Dealing with Conflict
A One-Day Immersi
on Workshop
Essential Conflict Resolution Skills

Overwhelmed by conflicts?

Gain practical skills for everyday life.

Discover a simple, effective, and practical approach to conflict resolution with our One-Day Immersion workshop. You will be confident to use these valuable skills right away to improve your relationships and overall satisfaction.

In this interactive and engaging training, you'll learn from experienced conflict resolution experts who have helped countless people just like you. You'll discover the causes of conflict and learn how to recognize and respond to it in a positive and constructive way. You'll also review powerful skills and principles that will help you navigate difficult situations with confidence and ease.

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What you'll learn

  1. ​​The Dynamics and Causes of Conflict
  2. How Values and Beliefs Influence Conflict
  3. Effective and Powerful Listening and Communication
  4. Five Principles of Neutrality to Approach Conflict
  5. Seven Key Steps When Dealing with Conflict
But this training is not just about theory. You'll also have the opportunity to practice what you've learned with real-life scenarios and role-playing exercises. This will boost the confidence you need to handle conflicts effectively in your own life.
       Take Action Right Away
  • Practice active listening to fully engage in conversations.
  • Ask questions to discover underlying conflict issues.
  • Consider different perspectives before jumping to conclusions.
  • Apply principles to resolve conflicts in both work and personal life.
  • Be confident in addressing your conflicts directly, without avoidance.
  • Gain conflict resolution skills for healthier, more fulfilling relationships.
Don't miss out on this valuable opportunity to learn practical skills that will help you succeed in all areas of your life.
“Engaging and practical, applicable in all facets of life.”
“Wonderfully insightful training”
“A valuable way to practice new skills.”
“Everyone will benefit from the training.”
“Trainer's dynamism was a real source of motivation.”
  1. Life Skills: Practical skills for everyday life to handle challenging situations with ease.
  2. Experiential Learning: Interactive role-play exercises to practice and build confidence
  3. Real-World Tools: Learn to dig deeper and address the root causes of conflict constructively.
  4. Professional Development: Enhance your conflict resolution skills to resolve conflicts with customers, employees, and partners.
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Why Join Us?

The workshop is a great introduction to CICR’s Community-Based and Third-Party Neutral approach, if you are contemplating registering for our 5-day certificate workshop. 

Click below to learn more about the Transforming Conflict - Cultivating Peace 160-hour Certificate – CICR's Conflict Resolution, Mediation and Facilitation training with a Third-Party Neutral approach.

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Who Should Attend?

  • Managers, Supervisors, Team Leaders: to facilitate smoother collaboration and maintain team cohesion.
  • Directors and Senior Executives: to handle organizational conflicts and maintain a harmonious workplace.
  • Entry-Level Professionals: to navigate workplace challenges and build their careers effectively.
  • Entrepreneurs and Freelancers: to better serve clients and maintain positive relationships.
  • Anyone Seeking Personal Growth: to improve their personal relationships, whether with family, friends, or neighbours.​

Upcoming Trainers

In essence, the One-Day Immersion on Dealing with Conflict is valuable for anyone who wants to navigate conflicts effectively, whether in a professional or personal context.


It will equip you with the tools to understand, manage, and resolve conflicts while fostering healthier relationships and promoting peace and harmony.

Save your seat! Check upcoming dates in English and French (Select the 1-Day tab).

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