One-day Workshop

This one-day introduction to conflict resolution workshop is a cost-effective solution if you want to be better equipped next time you are faced with a conflict in your organization without much time away from the office.

It is a great refresher if you have taken some of our training in the past or a great way to learn about the Institute’s approach if you are contemplating registering for some of our training modules!

This workshop will expose you to:

  • The nature, layers and dynamics of conflict
  • Values, beliefs and stereo-types and how they impact conflict
  • Underlying and deep-rooted sources of conflict
  • Five principles of neutrality in resolving conflicts
  • Four generic steps in the resolution of conflicts

This workshop can be customized for organizations and groups!

Register online

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