TPN-2: Developing Facilitation Skills of group in Conflict

Building on TPN 1 as a prerequisite, this module provides intensive training on facilitating groups in conflict and preventing groups from escalating conflict into something non-productive. Key tasks of a facilitator and core skills are taught and practiced. They include such things as creating and effectively using a process agenda, creating and enforcing ground rules, techniques for including all participants, techniques for capturing the ideas of participants and skills for keeping to the process and within the allotted time and dealing with difficult behaviors.

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