Malcolm joined the Canadian Military in February 1977. During his first 31 years of service, his approach to leadership and conflict resolution was very much power based. After taking introductory courses in Alternate Dispute Resolution (ADR) through the Department of National Defence, it quickly became apparent that there were more effective and modern ways of leading in conflict management. Realizing the value in this approach, he was posted to the Conflict Resolution Centre (CRC) at CFB Gagetown where he would spend the remaining 6.5 years of his career immersed in conflict resolution. Upon his arrival at the CRC, he fully embraced the tenets of ADR and worked diligently to become a Qualified Conflict Management Practitioner through the completion several courses including the Third Party Neutral program from CICR. He is now a certified ADR Canada and ADR Atlantic member. He has completed numerous ADR processes, has delivered over 1200 hours in conflict resolution training, and has been a member of the Canadian Institute for Conflict Resolution team since 2012. Malcolm currently does private contracting in Mediation, Facilitation and Training.