CICR works in partnerships with NGOs, communities, governments, universities and businesses in countries around the world to enable the management of conflicts through institutional reform and capacity building, with the goal of nation building.

Since 1997, CICR has been serving communities to facilitate nation building, through the creation of strong vibrant communities and government structures that have the individual and institutional capacity to manage conflict.

CICR offers a broad range of services including:

  • conflict and institutional analysis
  • Establishment and/or enhancement of institutional capacity to manage conflict including:
    • Training of mediators and facilitators.
    • Provision of conflict resolution skills to NGOs and other front-line workers.
    • Establishment of local conflict-resolution training capacity.
    • Development of conflict management administrative structures
  • Preparing parties for negotiation in highly charged situations.
  • Facilitating community dialogues and participatory workshops to develop local solutions to inter-group conflicts.
  • Development and implementation of court-annexed mediation systems.
  • Evaluation of mediation programs.

CICR’s Methodology

In its projects and programs CICR:

  • works in the local language and ensures that the local culture is respected;
  • cooperates with other similar organizations working in the same area.
  • operates within existing institutional structures;
  • focuses on the development of local institutional capacity in conflict management and training, to ensure sustainability and continuity after CICR withdraws;
  • provides skills in its Community Based approach, for the target communities to integrate the use of conflict resolution skills while respecting traditional conflict resolution methods;
  • maintains an ongoing relationship with local partners after project activities are completed to provide additional support and coaching;

CICR’s Experience

CICR has extensive experience working in post-conflict situations and has several institutional development and conflict resolution practitioners who are from and/or have worked in war-torn countries. CICR’s Third Party Neutral experiential training modules have proven to be culturally sensitive and universal in their application. This combined with strong expertise in capacity development ensures that any projects undertaken are geared to maximize the development of institutional capacity of government and civil society by integrating conflict resolution processes into their structures and programs in a manner that will be sustainable.

The projects and programs have included:

  • facilitating community reintegration in post-conflict Rwanda and Bosnia & Herzegovina (BiH), contracted by the Canadian International Development Agency (CIDA);
  • judicial reform through establishing court-referred mediation procedures and systems in BiH, contracted by the International Finance Corporation/World Bank;
  • judicial reform through training judges, lawyers and mediators in Serbia and Macedonia, contracted by the IFC/World Bank;
  • developing the capacity of election monitors in BiH, contracted by CIDA;
  • developing the capacity of the Conflict Study and Research Center (CSRC) at Chang Jung Christian University in Taiwan, with private funding;
  • providing technical support to the DARE II Peace Process in East Timor, contracted by CIDA;
  • increasing the awareness and capacity of the police and other government officials and civil society to manage conflict in the Sudan, contracted by CIDA; and
  • assessing the level of conflict and providing conflict resolution skills to NGOs in Indonesia, contracted by CIDA.

Preventing Conflict

Many third world countries do not have institutions or processes for dealing with conflicts, or their traditional methods have been discarded or lost in the modernization process. Institutional reform to develop the capacity of the judicial system, the educational system and other sectors to assimilate diverse perspectives and handle dissenting voices can greatly strengthen their evolution into strong modern democracies.

Post-Conflict Peace-Building

The signing of a peace agreement does not mean a conflict has been fully resolved, nor that the cessation of fighting and violence is guaranteed. Without the development of institutional capacity for peace both within civil society and government, the intense emotions of bitterness and hatred generated by armed conflict and civil strife will likely remain among the combatant populations for years to come. A signed peace agreement signals only the beginning of a long process of post-conflict reconciliation. Bringing together former parties to a dispute whether in a community, institutional, political or other context, to begin re-establishing civility, working relationships, and strong institutional structures is a complex and demanding task.


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